Public transport specialists, Federal VET Diploma, specializing in mobility
You ensure that people on public transport arrive on time and stress-free. Timetables, organization and communication: you keep traffic running smoothly in the background.
You help us navigate every twist and turn.
As a public transport specialist with a specialization in mobility, you maintain an overview. Without planning, no bus; without you, no flow. You’re the control center behind Swiss Post’s public transport and ensure that everything runs smoothly. You organize and find solutions when things don’t go according to plan. You advise customers on tickets and travel, work with digital tools and help to organize replacement solutions quickly in the event of disruptions. Even when things get hectic, you stay calm and inform everyone involved. Varied tasks and plenty of contact with people are part and parcel of the job. You work together as a team to ensure that everyone gets to their destination safely.
To ensure you get off to a good start with us, you should ideally have the following skills and experience:
Before you get started, you'll need certain skills and experience to help you get the job done. This also means that you have successfully completed upper secondary school.
You want contact with people.
You like to interact with others, work in a team and make the day a little easier for people. You can be relied on.
You stay cool, even when things get stressful.
Time pressure or disruptions do not unnerve you; you carry on working precisely and tackle the problem.
You are reliable and work precisely.
People can rely on you and know that you take responsibility. This includes handling all information confidentially and being able to concentrate on tasks for a long time.
If problems arise, you always have an idea.
You have a talent for organization: if problems arise, you become creative and have ideas for solutions.
You are good at expressing yourself.
You are good at writing, and people also understand you well verbally and grasp exactly what you mean.
Training and vocational school:
The apprenticeship will last three years and lead you step by step into the world of public transport. You will work on timetables and adapt them if something changes due to construction sites or major events, for example. You plan the deployment of staff and vehicles. You’ll complete your training in SwissPost’s Mobility Services unit, supported by login, the public transport training association. In the first year of the apprenticeship, you’ll start at Swiss Post and learn how planning really works in the background. In the second year of your apprenticeship, you’ll switch to a login partner company, in rail traffic control, for example, and gain a new insight into traffic. In the third year of the apprenticeship, you’ll be back at Swiss Post. You will analyse processes, improve services and take on more responsibility. At the end, you will complete your apprenticeship with the Federal VET Diploma. Swiss Post is your main training company, and login organizes your training path. You can apply directly via login.
And after your apprenticeship?
After successfully completing your apprenticeship, you’ll have lots of further training opportunities open to you, with or without the vocational school-leaving certificate. These include:
Further training courses
For example, as a rail traffic controller, traffic planner or dispatcher.
Specializations
For example, as public transport specialist or certified public transport manager. Also specialist in shift planning, control center or event management.
Bachelor’s or Master’s degree
For example, in business or tourism, if you’re looking for a real degree and want to pursue a career.
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Any questions about training at Swiss Post?
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